Privacy policy

General introduction:

We are taking the protection of your personal data very seriously and want you to be safe and secure when visiting our website. Our privacy practice meets, in particular, the provisions of the EU General Data Protection Regulation (GDPR), the new German Federal Data Protection Act (BDSG-neu – Bundesdatenschutzgesetz (neu)) and the German Telemedia Act (TMG – Telemediengesetz). We would like to inform you here of the type, scope and purpose of the processing of your personal data. We are pointing out to you in advance that this privacy policy refers only to our web pages and not to third parties’ web pages to which we point in the form of links.


Subject matter of the protection:

Subject matter of the protection is personal data. This is any and all information that relates to an identified or identifiable natural person (hereinafter referred to as “data subject”). This includes, in particular, any and all information allowing for the drawing of conclusions regarding your identity (e.g. information such as name, postal address, e-mail address and telephone number).


Technical requirements:

In order for you to be able to establish a connection to our website, your browser transmits certain data to the web server of our website. This is a technical necessity so that the information you have called up can be made available by the website. To allow for this, among other things your IP address, the date and time of your inquiry, and the type of your operating system are stored and utilised for a maximum of 30 days. We reserve the right to store this data for a limited period of time to protect our legitimate interests, in order to cause a derivation of personal data in the event of unauthorised accesses or an attempt to deliberately cause us harm in this way (Art. 6 Par. 1 f GDPR). The data is stored or passed-on only for this and no other purpose unless we inform you of this and request your permission.



Cookies are small text files that are stored – via your browser – on your computer or your mobile end device, in order to recognise, for example, whether you are visiting web pages repeatedly from the same end device or browser. In general, we utilise cookies for the analysis of interest in our website as well as to improve the user-friendliness of our website. However, in principle, you may also call up our website without cookies.

Typically, cookies can be deactivated or removed with the help of tools that are available in most of the commercial browsers. The settings must be specified and individually set separately for each browser you are using. The various browsers offer different functions and options for this.

In order to be able to use our website comfortably and to the fullest extent, you should accept those cookies that enable the utilisation of certain functions and/or make the utilisation more comfortable. Please see the following overview that illustrates for which purposes the cookies we are using are being utilised and how long these are stored:


Cookie list:

Name Provider Function Validity
PHPSESSID   This cookie stores your current session with respect to PHP applications and thus ensures that all the functions of the page that are based on the PHP programming language can be displayed in full. Until the end of the session

You are, upon calling up our website, informed by the notification text of our cookie banner of the utilisation of these cookies and accept them by clicking on the “Agree” button.


Login portal:

We use a login portal to cordon off a protected are that is accessible only to users who have logged in. You will receive the login data for logging in through a previously performed successful registration on our website. As long as you are registered, you may access those contents and services that we offer only to registered users. In addition, registered users have the option – at any time – to modify or delete the data provided upon registration. During your login process, your logging in and the transmission of your personal data taking place in the process are protected by an SSL encryption corresponding to the state of the art. The same applies for the duration of your visit to the protected area.



Additional general information:

Amendments to this privacy policy

We are checking this privacy policy periodically for compliance with statutory provisions, court rulings, statements of the supervisory authorities, as well as alignment with emerging trends and the development of the technical standard. In this respect, we reserve the right to amend the privacy policy to adapt it to new statutory provisions regarding data protection and other changes of the factual or legal situation. Therefore, please always obtain information regarding the privacy policy applicable at this point in time at the beginning of your use of our web offerings.

Who is responsible for the data processing? (Art. 13 Par. 1 a, b GDPR)

The company Felder GmbH is responsible for the data processing on our website. For contact information, see our impressum:

You can reach our data protection officer at:

Felder GmbH
To the data protection officer
Im Lipperfeld 11
D – 46047 Oberhausen
Tel.: +49 (0) 208 / 85 035 – 12

Who does receive your personal data? (Art. 13 Par. 1 e, f GDPR)

We treat your personal data as confidential and do – on principle – not pass it on to any third party, unless you have provided us with your consent to do so or its provision is carried out due to a statutory or contractual obligation. In select cases, we contract processors for the processing of your personal data.  This is done in accordance with Art. 28 GDPR and on the basis of a contract data processing agreement.

How long will the data be stored? (Art. 13 Par. 2 a GDPR)

The legislature has stipulated a multitude of retention obligations and periods.

In principle, we store your data only for as long as is statutorily required.

Subsequent to expiration of those periods, the corresponding data is routinely being deleted if it is no longer needed for fulfilment of the contract. We will store data that we receive based on your consent until said consent is withdrawn and/or for as long as the data are needed. We store data that we process on the basis of a legitimate interest for as long as the legitimate interest exists.

Data of a completed fiscal year that are subject to commercial law or have a financial effect will be deleted – in accordance with the statutory provisions – after ten years, unless longer retention periods are prescribed or are necessary for legitimate reasons. If data are not subject to specific retention periods, they will be deleted once the purposes for which they were processed cease to apply.

For which purposes and on what legal basis do we process your personal data? (Art. 13 Par. 1 c, d GDPR)

We have already explained the purposes and the legal bases of the data processing. In addition, the following applies in general: To the extent it is necessary, we process your data to protect our legitimate interests as well as those of third parties in accordance with Art. 6 Par. 1 f GDPR, for example, for the establishment of legal claims and defence in legal disputes or for ensuring IT operations and safety & security.

If we have a legitimate interest or have been provided by you with a written declaration of consent to the processing of your personal data, we process your data for the purposes of external communication and for marketing purposes on the basis of Art. 6 Par. 1 a or f GDPR. You have the right to withdraw your declaration of consent at any time.

To the extent necessary for the fulfilment of statutory provisions, we may or must process your data and pass it on to third parties (in accordance with Art. 6 Par. 1 c GDPR).

We do not use your data in any way for automated decision-making or profiling.

Which rights and obligations do you have? (Art. 13 Par. 2 b, c, d, e GDPR)

Each and every data subject has the following rights:

  • In accordance with Art. 15 GDPR, you have the right to be provided with information. This means that you can request a confirmation from us whether we are processing personal data concerning you.
  • In accordance with Art. 16 GDPR, you have the right to rectification. This means, you can demand from us the rectification of incorrect personal data concerning you.
  • In accordance with Art. 17 GDPR, you have the right to erasure (“Right to be forgotten”). This means that you can demand that we delete personal data concerning you immediately – unless we cannot delete your data because, for example, we have to comply with statutory retention periods.
  • In accordance with Art. 18 GDPR, you have the right to restriction of processing. This means, we may practically no longer process your personal data – apart from storing it.
  • In accordance with Art. 20 GDPR, you have the right to data portability. This means, you have the right to receive the personal data concerning you that you provided us with in a structured, common, and machine-readable format and to transmit this data to another responsible party.
  • In accordance with Art. 7 Par. 3 GDPR, you have the right to withdrawal of a consent granted with effect for the future.
  • In accordance with Art. 77 GDPR, you have a right to lodge a complaint with the responsible supervisory authority. 

Furthermore, you have a right to object which we explain in more detail at the end of this privacy information.

If you wish to exercise your rights, please contact the data protection officer (see contact details above).

Responsible supervisory authority

State Commissioner for Data Protection
North Rhine-Westphalia
Street address: Kavalleriestr. 2-4, D-40213 Düsseldorf
Mailing address: POB 200444, D-40102 Düsseldorf
Tel.: +49 (0) 211 38424 -0
E-mail address:

Information regarding your right to object in accordance with Art. 21 General Data Protection Regulation (GDPR)

You have the right, for reasons that arise from your particular situation, to object at any time to the processing of personal data concerning you on the basis of Article 6 Par. 1 Lit. f of the GDPR (data processing on the basis of a balancing of interests); this also applies to any profiling based on this provision within the meaning of Article 4 No. 4 GDPR.

If you file an objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or the processing serves for the establishment, exercise or defence of legal claims.

Please direct your objection – in writing (via e-mail or postal mail) – to our data protection officer (see contact details above).